Profirst Global Ltd.
Date: 27 Aug 2024
URGENT PRODUCT RECALL NOTICE
Dear Valued Customer,
We are writing to inform you of an important safety notice concerning the following Personal Protective Equipment (PPE):
Products: Rexel Fleece Hoodie RFH-888, Motorbike Jacket Model JKT-07, Men Body Armor MFBA-020, Check Shirt Model MCS-86, Men Leather Jacket Model MU1104, Men Jeans JN-999, Men jeans JN-11, Men jeans JN-355, NXT MX 303 Kids Helmet.
Reason for Recall:
It has come to our attention that the above-listed PPE items may not meet the required safety standards as mandated by Regulation (EU) 2016/425. This issue could potentially pose an increased risk of injury to users. Therefore, as a precautionary measure and in the interest of your safety, we are initiating a voluntary recall of these items.
Actions Required:
- Stop Using the Product Immediately: Please discontinue the use of this PPE product immediately.
- Return the Product: Kindly return the product to us as soon as possible. We will arrange for the collection of the product at no cost to you.
- Refund: As soon as you contact us we will refund you.
How to Return the Product:
Please contact our customer service team at Profirstglobaluk@gmail.com to arrange for the return. We will guide you through the process and ensure that it is as convenient as possible.
Additional Information:
We deeply regret any inconvenience this may cause and assure you that your safety is our top priority. If you have any questions or need further assistance, please do not hesitate to contact us.
Sincerely,
Profirst Global Ltd.
Profirstglobaluk@gmail.com